All instant payments will automatically receive a download link for their file(s) that can be found under their profile page. Your link will not expire, and is reusable in case of lost/deleted files.
For buyers paying with e-check
An e-check can take up to 10 business days to clear, and the links to your purchase will be unavailable until that time.
Refunds and Exchanges
Due to their nature, all sales are final based on item descriptions and photos.
Additional Policies and FAQ
If you have a problem with your download, or have lost a pattern, feel free to contact us with your information for a replacement!
You can view your patterns using Adobe Reader, which can be downloaded for free from www.adobe.com.
All patterns come with a full colour and symbol chart, and DMC floss listing. If you would prefer a chart with a different brand of floss or in a different format, contact me and I will see if it’s possible to convert.
Feel free to sell completely finished versions of these patterns wherever you wish, as long as you credit that you using a pattern from PixyStitches with an active link to http://pixystitches.com